Field notes
Bills we've fought. Lines we keep finding. Letters that worked. Stories from the dispute trenches.
- TelecomApril 8, 2026 · 6 min
How a Comcast subscriber found $340/mo of fees their bill never named
Three line items, all opaque, all reversible once you know what to ask for. Here's the dispute letter that got it back.
- SaaSMarch 27, 2026 · 8 min
The SaaS audit that found 14 abandoned subscriptions in one afternoon
Why your finance team can't see what your engineers expensed, and a workflow that catches the leak.
- UtilitiesMarch 14, 2026 · 11 min
The anatomy of a utility bill — what every line means and which ones are negotiable
A field guide to fixed charges, demand charges, supply charges, and the regulated bits you can't fight.
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